Connect with Club TXP's centralized client services team. The right channel for every type of enquiry.
Global Support
Centralised client services
Global intake for all product, account, and billing inquiries — for property owners, professionals, and institutional clients.
The primary contact for all Club TXP users. Whether you have a question about your account, a professional enquiry, or a platform matter — this is your first point of contact.
Response within 1 business day.
Tiered Support Access
Phone support for account holders
Available exclusively to active Club TXP account holders during defined business hours.
Phone support is not publicly listed. Access is provided to eligible account holders directly within their Club TXP account dashboard. If you hold an active account, sign in to access your dedicated support line.
Access through your account dashboard
Account holders can access phone support details after signing in. Access is scoped to your account type and service tier.
Business hours: Monday–Friday, 09:00–17:00 CET
Institutional & Partnerships
Formal institutional contact
For institutional matters, partnership opportunities, supplier communication, and formal enquiries from referred parties.
This channel is for institutional partners, investors, and organisations seeking a formal relationship with Club TXP. Not for general or commercial enquiries.
Formal correspondence only. We respond to all formal enquiries within 3 business days. Responses are issued through Servicea on behalf of Club TXP.
Help & Compliance
Privacy, legal & compliance
For GDPR requests, data deletion, privacy notices, legal correspondence, and compliance matters.
If you have a privacy request, a right-to-erasure notice, or a legal matter, use the dedicated channels below. All requests are processed and documented in accordance with GDPR.
GDPR deletion requests can also be submitted directly through your Club TXP account settings.
Private Advisory engagements begin with a direct conversation. There is no online form and no standard onboarding flow. All enquiries are handled with full discretion.
All enquiries handled with full discretion.
Locations
Sweden
Headquarters
Stockholm, Sweden
Spain
Spain Operations
Madrid, Spain
UAE
UAE Operations
Dubai, United Arab Emirates